Blue Ribbon Bouncers
Bounce With the Best!
Serving the Central Arkansas Metro Area
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To Make Reservations or ask for additional information:
1. Call 501-
2. Send us an email at firstname.lastname@example.org
We are a family owned and operated “part-
Your call is very important to us please leave a text, voicemail message, or email and your call will be returned as soon as possible (usually later afternoons or evenings). Please allow at least 24 hours for return calls due to our work schedule.
We are a “Mom and Pop” style business. Over the years, we have added to our inventory thanks to awesome customers like you! We appreciate you so much for helping us grow our family business, one inflatable at a time.
Saturday, Sunday & Holiday Calls
We are out of the office all day on most weekends due to inflatable deliveries. Please leave a message on our voicemail, text, or email us at email@example.com
Calls received over the weekend or on holidays will be be returned ASAP or by Monday. Check us out on Facebook for specials and last minute savings! Lots of videos and photos of our many set ups and parties are posted periodically.
General Rental Information
Where is your store located?
Blue Ribbon Bouncers does not operate out of a storefront open to the public at this time. Our part-
What is your delivery area?
Blue Ribbon Bouncers serves primarily the Central Arkansas metropolitan area. This area includes, but is not necessarily limited to, portions of the following counties: Pulaski, Saline, Garland, Hot Spring, Grant, Jefferson, Lonoke and Faulkner. We try to stay within a 50 mile radius of the location of our home office, in Benton, Arkansas. We will deliver further distances for multiple rentals, large events or festivals.
Do you charge delivery fees?
Most deliveries within a 20-
How do I make a reservation for my upcoming party or event?
At Blue Ribbon Bouncers, we (Dustin & Susan Rice) are a family owned and operated part-
How far in advance do I need to make reservations?
Blue Ribbon Bouncers delivers inflatables year-
Do you require a deposit to rent your inflatables or concession machines? What about foam parties?
We require a $50 security deposit to hold your reservation date for all rentals and most small foam parties. We can not hold specific dates without this deposit since all reservations are first come, first served. The deposit will be subtracted from your remaining balance. All deposits are refundable due to weather cancellations prior to delivery. Your rental is not confirmed unless we collect a deposit and send you a confirmation invoice.
Multiple unit rentals or extra large foam parties for festivals, carnivals, school functions and other large events may require a larger security deposit. Any event where paid workers are requested, or long distances that have to be traveled, require additional deposits as well. Blue Ribbon Bouncers will not provide refunds on deposits for large events or multi-
If you are only renting concession equipment we require you pay for the entire rental at the time of reservation.
Foam parties are booked according to predetermined time slots on most weekends. Weekday foam parties offer more flexibility in scheduling. A $50 deposit is required for most small foam parties. Parties requiring large amounts of foam solution must pay a 50% non-
How can I make a deposit payment for my rentals? Do you accept credit cards?
We currently accept cash (correct change only), credit cards (Visa, MC, and Discover) and/or bank issued debit cards, and personal or business checks. We do not accept reloadable debit cards issued by credit card companies or major retailers. Please do not send cash via postal service.
Credit and/or debit card information for deposits will be taken over the phone by the business owners (Dustin or Susan Rice). Please note we do not keep any credit card information on file after you call to make a payment over the phone. Please have your credit card in hand on the day of the event if you would like to use it to pay the remaining balance.
Be prepared to answer the following questions in order to process your card:
1. Name of person or business printed on the card
2. Account number on the card
3. Security code printed on the back of most cards
4. Card Expiration date
5. Account holder’s zip code
After processing your card a receipt and rental invoice can be emailed to you within 24-
After I pay for the deposit, when do I need to pay the balance of my rental?
All remaining balances are due upon delivery of equipment, prior to set up. We can accept debit/credit cards, checks and cash (correct change only) at that time. Your rental invoice sent via email will serve as your receipt.
In the event that a credit card is denied for any reason by our processing company, other payment must be made or the equipment will be removed and the deposit will be forfeited. Please understand, our busy delivery schedule will not allow for us to wait until a customer can run an errand to get payments. Please have other payment arrangements in place, just in case.
In the event that a check is returned for insufficient funds or a closed account, a $30 fee will be imposed and the remainder of the balance will be due in cash before any reservation confirmation.
Will I have to sign a rental contract when I rent your inflatables or concession equipment or participate in a foam party?
All rentals require the customer to sign a rental agreement and copy of rules governing the safe operation of inflatable equipment and concession equipment. The customer who signs the rental agreement is completely responsible for all guests using our rental equipment at all times. Playing on inflatable equipment and operating concession equipment in an unsafe manner can cause personal injury or equipment damage. A sample copy of our contract is found on this website under the Rental Info tab on the main menu. Please read over the contract prior to making reservations. If you have any questions about any of our policies, please contact us for clarification.
Foam parties require a release of liability form and a hold harmless rental agreement. All foam party participants will be informed of basic safety rules upon arrival. The foam machine attendant on duty will provide limited supervision of the party participants for safety reasons, however it the customer’s responsibility to monitor and supervise all foam party participants. Blue Ribbon Bouncers is not liable for accidents or injuries incurred at foam parties. Any unruly foam party participant repeatedly not following safety rules will be required to exit the general foam party area. If you require further clarification please call us. Look below to view our rental agreement.
Blue Ribbon Bouncers, LLC (501) 672-
This rental contract constitutes the full agreement between Blue Ribbon Bouncers, LLC and the Customer. I hereby knowledge, as witnessed by my signature, that I understand each of these rules and agree to abide by them completely.
Do you charge sales tax for your rentals?
We charge sales tax applicable in your area in accordance to state law. Sales tax will be based on the percentage charged in the local city of the delivery, if any, plus state sales tax.
Do you allow customers to pick up inflatables and set them up themselves? Can we operate our own foam machine rental?
At Blue Ribbon Bouncers, we do not allow customers to pick up their own rental units and set them up themselves. Our highly trained and professional delivery staff have undergone safety training pertaining to the correct set up of inflatable equipment to ensure the safety of your family. We pride ourselves on being the only inflatable business in Central Arkansas to undergo this sort of yearly training through the Safe Inflatable Operators Training Organization (SIOTO). We will deliver your units, set them up, anchor them securely, and show you how to operate the blowers and other equipment. This leaves you more time having fun and less stress about worrying about setting up heavy, bulky equipment.
Foam machines are only to be operated by a Blue Ribbon Bouncers employee. A foam machine operator is provided at all foam related parties and events and is included in the party package cost.
Where can I have an inflatable unit delivered?
Our inflatable units can be set up at a variety of locations including private residences, businesses, schools, churches, daycares, parks, ball fields, indoor gymnasiums, civic centers, family life centers, etc. Due to insurance regulations, we are unable to set up our inflatable units at an apartment complex or multi-
Where is the best place to have a foam party?
Foam parties are best held at private residences in a large contained area or in fields or fenced backyards. Foam will “creep” all over the yard and fly through the air with the breeze. Please be mindful of your neighbors, especially those close by, and how they will react to your foam-
We can not offer foam parties at apartment buildings, condos, hotels, dorms, duplexes, trailer parks or other community or shared areas.
Foam parties can be offered at local parks and recreation areas only with written permission from the overseeing official person governing the park.
Persons who inhabit rental property should get the landlord’s permission to host a foam party ahead of time.
Can I have an inflatable unit delivered to a park?
We allow and encourage inflatable rentals to be set up and used at city and public parks. Oftentimes, these are the best locations for oversized rental units due to space restrictions at home. All inflatable rentals must have a pavilion rental to provide electricity for our blower units. The inflatable unit will be available for use during the pavilion rental period only. We can not set up inflatables early or take inflatable units down later than your pavilion rental. It is the customer’s responsibility to make sure electricity and water is provided for inflatable usage. Customers must get verbal or written permission from park officials and pay for any permits or fees before an inflatable unit is set up in a public or city park. Failure to get permission can result in an immediate cancellation of your event. At this point, all payments are non-
How long can we rent your inflatables or concession equipment?
We want you to be able to enjoy your rental unit for as long as possible. We generally begin delivering rental units between daylight to noon and pick them back up between 6 p.m. To 9 p.m. All of our prices reflect at least a 6-
Can’t afford the larger or multiple rental units or expense of a foam party? Church groups, daycares, summer camps and other organizations typically charge the parents a few dollars a child to assist in providing a day of fun.
If you require specific drop off and pick up times, please notify us ahead of time. We will make every effort to accommodate your needs. All daily rentals must be picked up by 9 p.m. Occasionally, we may run late picking up a unit, however we will contact you in this event. Extended rental hours require prior authorization and may require additional fees. We do offer discounts for multiple day and multiple unit rentals, just ask.
What is your cancellation policy?
Once a deposit is received and your event is confirmed, we do not offer refunds except due to weather cancellations. We know that sometimes customers have to cancel their reservations due to unforeseen circumstances, therefore please notify us of the pending cancellation prior to the event as soon as possible. Blue Ribbon Bouncers will not refund any reservation deposits if an event is canceled by the customer once the delivery truck is in transit. All deposits are forfeited.
What is your weather cancellation policy?
Blue Ribbon Bouncers can not guarantee weather conditions for outdoor events. We operate under the strict guidelines of the Arkansas Department of Labor and must follow their rules for using inflatable equipment at all times. Therefore, we reserve the right to cancel your event, at any point, if severe weather conditions are present or imminent or we have any reason to believe that the inflatable equipment or its users are in danger. Examples of severe weather include: high winds or excessive gusts (above 15 mph), moderate rain, standing water in the set up area, forecasted widespread thundershowers, temperatures below 40 degrees, sleet, snow, hail or lightening.
We monitor weather conditions constantly. If a possible weather cancellation should occur, we will contact you the evening before or the morning of your event, prior to delivery. We understand that good weather plays an integral role in the success of your outdoor inflatable rental party or foam party.
It is not our intention to charge customers for a service in which we can not fulfill due to imminent or deteriorating weather conditions. If your event is canceled by Blue Ribbon Bouncers due to inclement weather, we will work with you to reschedule your event, provide credit for any other rental in our inventory to be used at another time, or we will refund your deposit. All credit must be used within 1 year.
**Weather cancellations requested by the customer will only be considered within 48 hours of the scheduled event. Due to changing weather conditions, we do not rely on weather forecasts more than 48 hours out from the day of your event for refunds. Arkansas weather can be tricky to forecast, we try to avoid canceling any scheduled event unless we have to due safety reasons.
Outdoor foam parties will be canceled before delivery due to rain. Our foam is water soluble and therefore it will simply not produce adequate foam in wet conditions. Foam fluid can only be mixed appropriately for use in weather 65 degrees or warmer.
Refunds may require up to 14 business days to process. Please note: once a rental unit is in route for delivery, we DO NOT give refunds due to weather. If weather is questionable, we always will attempt to call the customer before leaving our warehouse.
Can we cancel our reservation and get a complete refund due to cold or hot weather?
Blue Ribbon Bouncers delivers inflatables for indoor and outdoor parties year-
If you schedule an outdoor party, we set up all inflatables unless the air temperature falls below 40 degrees F. Windy conditions (above 15-
Foam parties are most comfortable in temperatures of 65 degrees and above, although some adventurous people are welcome to participate in colder temperatures as long as hot water is on site to mix our foam fluid appropriately.
What information will I need to disclose when I make a reservation?
We will need all of your contact information including your name, mailing address, phone number, and email address (if applicable) to a make a reservation. If the rental location is different than your mailing address we will need that information as well. If the rental takes place at a park or other public facility please have the street address, including zip code available when you make the reservation.
Blue Ribbon Bouncers will make every effort to accommodate your specific needs prior to delivery. It is the customers responsibility to inform us of specific obstacles affecting your rental delivery such as unlevel set up areas, steep driveways or hills, ditches, tall grass or plant covering, mulch, gravel, gates, swing sets, swimming pools, stairs, steps, sprinkler systems, fences, small gate openings, underground utility lines, overhead tree limbs, or power lines. Customers living in gated communities will need to provide security codes to allow our delivery drivers access to your address.
Our inflatables weigh hundreds of pounds and must be transported on an oversized dolly at all times. Many customers underestimate the size of an area some of our inflatable equipment must have to be used. We will give you size measurements and you are highly encourage to measure your space before delivery. Deposit fees will not be returned if the rental equipment will not fit in the allotted spaces, or if set up conditions are unacceptable (garbage, rocks, sharp objects, children’s toys, pet feces, mud, plant materials, chemicals or oil, excessive dirt/dust (especially when used around waterslides), ant hills, etc…. All pet feces and ant hills MUST be cleared in the general play area, prior to delivery.
Due to delivery scheduling, Blue Ribbon Bouncers reserves the right to refuse service if set up areas are not accessible or clean upon arrival. All deposits will be forfeited. Additional charges will apply if delivery persons must wait, if our schedule allows, for customers to prepare a set up area. Full payment is due on delivery, no exceptions.
What can I expect upon delivery of my rental equipment?
On the day or evening prior to your reservation date, we will contact you to confirm your reservation and get general directions. We will give you a time window to expect our delivery persons. All customers are required to be present when the rental equipment is delivered to the address specified by the customer. If a customer or other person does not arrive by the agreed time, or within 10 minutes, the equipment will not be set up and the deposit will be forfeited.
Customers should agree to give BRB true right to enter gated subdivisions and/or the property at the delivery address for set up and pick up. All security information is destroyed following the rental. The customer agrees to provide electricity in the form of a standard 110 electrical outlet for each rental unit blower and water if necessary. The customer should provide all plug adapters for a 3-
Blue Ribbon Bouncers retains all rights to retrieve their property at any time during the rental period. Customer agrees to keep all rental equipment and accessories in their possession at all times and may not be moved for any reason.
Moving an inflatable or sandbags/stakes is absolutely NOT ALLOWED for safety and insurance reasons. We will be happy to put the inflatable anywhere you choose as long as its accessible and safe. Photos of the set up area at every rental will be taken for liability purposes.
What is involved in the professional set up of an inflatable unit?
Before set up can begin, customers are required to clean the set up area and a 20 ft. surrounding perimeter of all debris, including sharp objects, rocks, toys, pet feces, sticks, garbage, chemicals or oil, plant materials such as pine cones, sweet gum balls, fruit, nuts, etc.
All rental units must be secured by metal stakes (12 to 18 inches in length) or sandbags, NO EXCEPTIONS! Each corner and other points around the inflatable must be secured to prevent overturning. Please inform us prior to delivery if your rental location requires the use of sandbags (concrete/asphalt or hard,rocky surfaces) instead of stakes (grassy areas). For obvious reasons, all indoor rentals require the use of sandbags. We carry a limited number of sandbags on our delivery vehicle due to the excess weight.
It is the customers responsibility to mark all underground utilities and sprinkler systems in the set up area prior to delivery. You can contact ARKUPS prior to delivery to mark your utilities free of charge. You will need to provide your own ground covering if your location has obstacles requiring additional tarps such as grass burrs, hot asphalt, etc…
What is involved in the set up of a foam party?
Most foam parties are booked for 2 hours of party time. A Blue Ribbon Bouncers employee will arrive at your party destination approximately 30 -
What age groups are recommended to use your inflatables?
Some of our inflatables are designed strictly for children ages 12 and under, while others can accommodate children ages 3 to an adult. We encourage you to enjoy your inflatable rental with your children, however please be mindful of the weight limits posted on the front of each unit. Group together children based on their overall size and weight to prevent injuries. It is highly suggested that young, smaller children play together and older, heavier children play together. Never allow persons of unequal size to to use our inflatables at the same time. This type of use can lead to physical injury and damage to the inflatables. Any indications of improper usage can lead to damage charges up to and including complete replacement fees.
Bounce Castles: Ages 2 to 12 (6 to 8 children at a time, based on weight). Extra caution must be used when used with younger or small children. Parents are welcome to enter the bouncer and sit down while younger children bounce to provide support.
Bouncer Slide Combos: Ages 3 to 12 (5 to 10 children at a time, based on weight). This unit is perfect for parties with children of various ages. Younger, or less adventuresome children, can jump in the bouncer while older children will love to slide down the 13’ tall slide. This unit can be used dry or as a waterslide. Extreme caution should be used with this unit with small children. Although the optional splash pool is only about 2 feet deep, your total supervision is required for this ride.
18 ft. Or 16 ft. Tall Giant Slide: Ages 3 to adult (3 riders on the unit at any one time. Single lane slide, only one person can slide at a time.) These slides are huge at almost two stories tall and 30 feet long! Riders will descend 18 or 16 feet into an inflated wet or cushioned dry pool. Riders must be seated or laying flat on the ride, no sliding head first or backwards please. No jumping is allowing from the top of the slide at any time. Extreme caution is required with this attraction due to its height, speed and splash pool. Your total supervision is required for this ride.at all times. Foam can be added to the these inflatables for an extra charge.
Slip & Slide Water Ride: Ages 3 to adult (single lane slide, used by one person at a time only). Our 30 ft long slip & slide stands approximately 2 feet off the ground and features three arches of continuous sprays of water throughout the ride. Riders need space to get a running start to use this attraction properly. This slide is equipped with an inflatable stop bar at the end to prevent falls. Foam can be added to the these inflatables for an extra charge.
Giant Screamer Slide: Ages 5 to adult (3 riders on the unit at any one time, single lane slide.) This is our biggest, fastest slide at over two stories tall and almost 60 ft long! This humongous slide is perfect for children and adults. Extreme caution is required with this attraction due to its height and speed. This slide is equipped with an inflatable stop bar at the end to prevent falls. Foam can be added to the these inflatables for an extra charge.
Do you clean your inflatables regularly?
All of our inflatables and concessions are cleaned and sanitized regularly using environmentally friendly and child-
Are your inflatable units commercial quality?
We only deal with inflatable products of top notch commercial quality vinyl. We do not carry any flimsy residential-
Are your inflatables safe?
At Blue Ribbon Bouncers, we take your family’s safety seriously. We are fully licensed, insured and inspected bi-
As parents of three young children ourselves, your child’s safety is our first priority. Whether you choose to rent from us or not, please make sure the company you use is fully insured, licensed and inspected for the safety of your family or party participants.
The majority of inflatable accidents and injuries you hear about in the media occur at the hands of people who do not operate business legally or who are uninformed of basic safety protocols (anchoring and weighing down inflatables). Don’t take chances with unreputable inflatable owners or “loaner” inflatables just to save a few dollars. It’s best to allow professionals to properly install and anchor all equipment for events.
Does the vinyl get hot during warm weather?
As with any surface in the hot Arkansas summers, vinyl tends to get hot. However, we try to only purchase commercial quality equipment that comes with added safety features. All of our bounce houses and bounce house/slide combos feature a sunshade to help reduce the exposure to hot vinyl. The best way to reduce the risk to hot vinyl exposure is to make your inflatable rental a water ride or incorporate foam to the inflatable. All of our combo units and giant slides can be made into waterslides. Slip & slides are also available and are great alternatives to traditional dry inflatable rides. Foam added to a slip and slide can make a great slippery alternative to a water slide.
Why do you not allow silly string, paint, stickers, confetti, or glitter near your inflatables?
Please do not use any glitter, stickers, confetti or paint near our inflatables. Let’s face it, we all know the mess that confetti and glitter can bring with any party. Its hard enough just to sweep it up, let alone have to pick it up piece by piece out of inflatable equipment with lots of nooks and crannies. Additional cleaning fees will be charged, with a $100 minimum.
Silly String, a popular party item sold in an aerosol can, causes irreparable damage to vinyl. In fact, it contains a chemical adhesive that eats the vinyl causing holes, tears, discoloration, etc… Once the damage is done, its nearly impossible to properly clean and repair the inflatable therefore making it unusable. Blue Ribbon Bouncers will impose an automatic $500 fee up to and including the total replacement cost of the inflatable as listed in our contract. Be smart, leave all silly string, stickers, confetti, and glitter far away from inflatable equipment.
Can I rent an inflatable overnight?
All of our inflatable equipment must be picked up from delivery sites by 9 p.m. We will make every effort to accommodate your event if it runs later than nightfall. If your party will be continuing past our regular rental hours, additional rental fees and labor charges may apply.
Do you provide workers for multiple rentals or for large events?
Blue Ribbon Bouncers can provide ride attendants for hire for your event. Our ride attendants assist event-
All of our workers are required to be at least 18 years old and must undergo training sessions teaching the safe operation of inflatable equipment with a certified safety representative from our staff. We can provide multiple workers for your event on request, however please send in all staffing requests as soon as possible. If you are interested in obtaining workers for your event please contact us for more information and event costs.
Rental units provided to schools, churches, or some other organizations where activities will be monitored by teaching staff or responsible adult volunteers may not be required to have paid workers from Blue Ribbon Bouncers for events. Please contact Susan or Dustin at 501-
All foam parties require a party attendant/machine operator. This is included in the cost of the party. These employees are responsible for equipment and general safety of the foam party participants only. They do not provide child supervision in absence of other adults. Adults must be present during all foam events.
Do you offer discounts on your rental equipment?
Usually there is an inflatable rental for almost every budget. Our inflatable rental units start around $150 for a full day of nonstop fun and go up from there. We provide discounts on multiple inflatable units and concession rentals every day. Our homepage also displays weekly advertised specials on our inflatables and concession rentals.
We advertise in Central Arkansas’s Kids Directory and occasionally offer coupon deals as well. Be sure and mention these specials at the time of your reservation.
Can’t afford the larger or multiple rental units? Church groups, daycares, summer camps and other organizations who need financial assistance to rent inflatables or host foam parties often charge the parents a few dollars a child to assist in providing a day of fun.
Will Blue Ribbon Bouncers donate or discount inflatable equipment or concession rentals to charitable causes and other community related events?
We are actively involved in a variety of organizations and participate in multiple community events across central Arkansas. Each month we randomly choose several non-
If you are interested in submitting a proposal for a donation or discount of rental equipment for your event please do the following. Send in your request by email or on official company or organization letterhead stating the date and a detailed description of your event. Make sure to include a contact name, phone number, and email for your event coordinator. Please put for federal nonprofit ID # on the form as well. You will be contacted by phone or email when we receive your request and you will be notified in a timely manner as to the status of your request.
You are welcome to submit proposals each year, however please send in requests at least 2 months in advance of the event date. Donations and/or discounts are only considered for non-
Multiple discounts are available for groups interested in fundraising. Fundraising by gaining profit off inflatable usage by event goers is only allowed with prior written approval only.
Blue Ribbon Bouncers, LLC (501) 672-
Print Name: __________________________________________________ Signature: _______________________________________________ Date: ________
If you can think of any other questions not listed above, please let us know!